Frequently Asked Questions

Have a question? We’re here to help.

Here are some of the questions we get asked about the Minibus Centre, our products and services.

If you can’t find the information that you are looking for, please don’t hesitate to contact us!

The Minibus Centre is a trading division of the Allied Vehicles Group, which is the UK’s largest manufacturer and supplier of special purpose vehicles. The Minibus Centre is our dedicated business-to-business division, offering specialist minibus vehicles, adaptations and support services for commercial, public sector and not-for-profit organisations.

Minibus customers will have a dedicated account manager, who will work to understand your business needs and will be your main point of contact for all your sales and support needs.

We have account managers, support engineers and warranty dealers based throughout Great Britain and Ireland. We also have distribution centres in Coventry and Manchester. Our main production plant and administrative headquarters are in Glasgow.

We offer a wide range of wheelchair accessible people carriers, minibuses, patient transport vehicles, mobile surveillance units, secure transport and doctor/first responder cars. All of these vehicles are available with various specialist adaptations.

Yes, in addition to new vehicle conversions we stock a range of used minibuses for sale.

Yes, we partner with many of the UK’s leading vehicle leasing companies which fund and manage our vehicles for their clients.

Yes, we have the UK’s largest fleet of wheelchair accessible and adapted vehicles for hire. Short or long term rental is available, as is delivery and collection to your end-users.

Yes. We can also offer expert advice on available options, seating layouts, safety testing and certification and many other aspects of vehicle development.

This will vary significantly depending on the base vehicles that you require. We carry hundreds of base vehicles in stock and many of our most popular standard models can be delivered within four weeks. Vehicles requiring bespoke features may take longer and we will agree on a delivery schedule with you. Base vehicles that require a factory order typically take twelve to sixteen weeks to arrive on-site with Allied. This is the same for all OE manufactures and converters.

Base vehicle servicing can be arranged at any manufacturer-approved dealer or internal workshop. Servicing can also be conducted at any other VAT-approved garage, though we recommend using approved dealers/workshops and genuine parts in order to ensure your vehicle remains in warranty for the duration of your cover. Servicing of specialist components, such as wheelchair access ramps or tail lifts, can be carried out at your own workshops, following the manufacturer’s recommendations or we can arrange for a specialist servicing contract to meet your particular needs.

All new vehicles carry the base vehicle manufacturer’s standard warranty cover. It may be possible to extend this, for a price, should you wish. Conversion components are all covered for a minimum of one year, with unlimited mileage. Again, this may be extended on request.

Allied Vehicles Group is a RAC Approved Dealer, which means our used vehicles are prepared to a high standard and come with a full year RAC warranty and breakdown cover.